In 2005, having seen the success of the first two branches, I left a career in conceptual branding and marketing to become a Car Service City franchisee. Even without technical knowledge or motor mechanics skills, and being a woman in a male-dominated industry, it’s been a very fulfilling and successful venture. The reason for my success is the support, guidance and handson approach from head office. I’ve loved the opportunities and challenges that come with growing a business, and found changing people’s lives to be very rewarding. I can honestly say that it’s a fantastic franchise and well worth being associated with.

-Annie Williamson, multiple branch franchisee

It has been an honour to be part of the Car Service City franchise. Our branch in East London is owner run and we feel that it’s part of our success. As owners, we embrace the challenges and changes the industry undergoes because we know we’re supported by head office. We’re able to focus on the day to day running of the business and driving volumes while head office takes care of higher level issues. We feel part of a bigger picture and have peace of mind that head office is continually negotiating with suppliers and arranging bulk purchases that reduce our costs so savings can be passed on to our customers. Car Service City is serious about compliance across the board, takes safety and wellbeing of employees and customers to heart, and we’ve never regretted the choice to become a franchisee.

-Belinda and Ricky Gulle, East London franchisee